Frequently Asked Questions

Where do you ship?

We currently ship within the United States only.

How long does shipping take?

Orders typically ship within 1–2 business days. Standard shipping within the U.S. takes 3–4 business days. Expedited shipping takes 1-2 business days.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders $50 and up.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way. In some cases, separate shipments may be created if there are multiple products in your order.

You may also visit My Account to view your order status and order history.

What is your return policy?

We accept returns and refunds within 30 days of purchase—whether your item was damaged, incorrect, didn’t arrive, or didn't meet your expectations. Simply Contact usto request a refund or replacement.

Can I return opened products?

Because we sell consumable wellness products, we do not restock our products.

What makes your supplements different?

We use ethically sourced, rigorously tested, and clinically supported ingredients with no fillers, artificial additives, or hidden surprises. Our formulas are crafted with your long-term wellness in mind.

Are your products vegan and cruelty-free?

Yes! All of our products are 100% plant-based, cruelty-free, and made without animal-derived ingredients.

Are your products safe for kids/pregnant women/people with health conditions?

While the individual responses may vary, we recommend that you always consult your healthcare provider before starting any new supplement—especially if you're pregnant, nursing, have a medical condition, are a minor or taking any medication.

Where are your products made?

Our supplements are made in the United States in a GMP certified and FDA registered facility that meets strict industry standards.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our customer service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please reach out via Contact us page or email us at hello@thewholereason.co